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Join Our Team

Interested in getting experience in sports or live event management?

Thank you for your interest in employment opportunities with our organization.

At the Dort Financial Center, we pride ourselves on delivering exceptional service to both our employees and guests. As a premier venue for professional sports and entertainment, we strive to set the standard for excellence in the 21st century.

Whether you’re seeking a career in professional sports or live event management, you’ve taken the right step by applying with us. We offer a range of full-time, part-time, seasonal, and event-based positions.

We are always accepting applications from qualified individuals interested in joining the Flint Firebirds Hockey team or supporting a variety of events hosted throughout the year.

If you’re eager to gain valuable experience and grow within our organization, please use the links below to learn more and apply. Submit your completed application and resume, and a member of our team will be in touch with you soon.

Employment Application

Positions

Overview

As a Bartender, you’ll be a key part of the fan experience at Flint Firebirds games and other venue events. We’re looking for friendly, responsible, and energetic individuals to serve drinks and create a positive atmosphere for our guests.

KEY RESPONSIBILITIES

  • Welcome guests and provide excellent customer service in a fast-paced environment
  • Clearly communicate drink and concession offerings
  • Serve beverages (including alcohol) safely and responsibly, following all legal guidelines
  • Set up and stock the bar or concession stand before events
  • Maintain cleanliness of work area and equipment throughout shift
  • Accurately process transactions using a point-of-sale system
  • Handle cash and credit card payments, provide correct change, and reconcile cash drawers
  • Follow all food safety and sanitation guidelines
  • Assist with additional duties as needed by supervisors or managers


PHYSICAL REQUIREMENTS

  • Ability to stand, walk, bend, and reach for long periods
  • Must be able to lift and carry up to 50 lbs
  • Comfortable working in varying temperatures (indoor and outdoor settings)
  • May need to work in tight or narrow spaces


QUALIFICATIONS

  • Must be at least 18 years old
  • Must be authorized to work in the U.S.
  • Successful background check required
  • TIPS or TAMS certification preferred (or willingness to obtain)
  • Prior bartending or food service experience a plus
  • Availability for nights, weekends, and event-based scheduling is essential


PERKS & BENEFITS

  • Flexible scheduling to fit your lifestyle
  • Employee discounts on food, beverages, and merchandise
  • Access to complimentary tickets for select events


ADDITIONAL INFORMATION

  • TIPS or TAMS Certification
  • 18+ to Apply

Overview

Are you friendly, organized, and customer-focused? Join our team as a Box Office Associate and be the first point of contact for guests attending concerts, games, and special events at the Dort Financial Center. This role is ideal for individuals who enjoy a fast-paced environment and providing exceptional customer service.

KEY RESPONSIBILITIES

  • Greet and assist patrons with ticket purchases, event info, and general inquiries in person and by phone
  • Open and close ticket windows based on event needs
  • Process ticket transactions accurately, including cash, credit card, and will-call orders
  • Maintain accurate ticket counts and balance cash drawers at the end of shift
  • Complete daily sales reports and submit to Box Office Manager or Supervisor
  • Provide accurate information about pricing, seating, and upcoming events
  • Operate within box office policies and procedures, independently handling most customer inquiries
  • Assist with clerical duties such as filing and reporting as needed
  • Deliver outstanding customer service throughout every guest interaction


QUALIFICATIONS

  • Must be at least 18 years old
  • Must be authorized to work in the U.S.
  • Background check required
  • Flexible availability required — evenings, weekends, and event-based scheduling


PREFERRED EXPERIENCE

  • High school diploma or GED
  • Previous box office, customer service, or cashiering experience preferred
  • Basic computer skills and confidence handling cash and credit transactions


PERKS & BENEFITS

  • Flexible work hours based on event schedule
  • Employee discounts on concessions and merchandise
  • Complimentary event tickets (based on availability)
  • Ready to join a high-energy team and help make every guest’s experience a great one?

Overview

Join the hospitality team at Dort Financial Center and bring energy and great service to every guest experience! As a Concession Stand Attendant, you’ll help prepare and serve food and beverages, maintain a clean and organized workspace, and assist guests with purchases—all while working in the fast-paced atmosphere of live events.

KEY RESPONSIBILITIES

  • Greet guests with a friendly, professional attitude and explain available food and beverage options
  • Serve food and drinks in correct portions while following health and sanitation guidelines
  • Set up and stock concession areas before events and maintain organized inventory
  • Operate a point-of-sale (POS) system to record transactions and provide receipts
  • Accurately handle cash, credit, and change transactions; balance cash drawer at end of shift
  • Maintain cleanliness of workstations, equipment, and customer areas during and after events
  • Assist with self-checkout stations as needed, ensuring smooth and efficient guest transactions
  • Perform other related duties as assigned by supervisors or event management


PHYSICAL REQUIREMENTS

  • Ability to stand, walk, bend, and reach continuously throughout the shift
  • Capable of lifting and carrying up to 50 lbs
  • Able to work in variable temperatures (hot kitchens, cold storage, outdoor events)
  • Comfortable working in tight or confined spaces during busy events


MINIMUM REQUIREMENTS

  • Must be at least 18 years of age
  • Must be authorized to work in the United States
  • Must pass a background check
  • Flexible availability for nights, weekends, and holidays is required
  • Prior food service or customer service experience is a plus, but not required


PERKS & BENEFITS

  • Flexible work hours based on event schedule
  • Employee discounts on food, beverages, and merchandise
  • Complimentary event tickets for friends and family (based on availability)
  • Be part of the excitement at Flint Firebirds hockey games, concerts, and special events
  • Bring your energy, smile, and service mindset—and help us make every event a great experience!

Overview

As a Concession Stand Manager at Dort Financial Center, you’ll play a key leadership role in delivering a smooth, high-quality food and beverage experience for fans and guests during Flint Firebirds games, concerts, and live events. You’ll oversee concession operations, supervise staff and volunteers, and help create a fast-paced, guest-focused atmosphere.

KEY RESPONSIBILITIES

  • Oversee all concession stand operations during events, ensuring proper staffing, food quality, inventory, and guest service
  • Open and close concession areas, completing all necessary paperwork and inventory reconciliations
  • Supervise concession staff, cooks, and nonprofit group volunteers, ensuring tasks are executed efficiently
  • Train and assist concession workers and new hires, enforcing food safety and service standards
  • Ensure proper setup, cleanliness, and safe operation of all concession equipment
  • May process cash and credit transactions; ensure proper cash handling and POS procedures
  • Verify beginning inventory counts and support accurate end-of-shift reporting
  • Provide hands-on support at registers, prep areas, or food service lines during peak periods
  • Maintain a professional and positive working relationship with Food & Beverage Manager and arena staff
  • Perform additional tasks as assigned to support concession and event operations


SUPERVISORY RESPONSIBILITIES

  • Directly oversees stand leaders, front-line concession workers, cooks, and volunteer group members during events


QUALIFICATIONS

  • Must be at least 18 years of age
  • Must be authorized to work in the United States
  • Must pass a background check
  • Previous management or supervisory experience in concessions, hospitality, or food service required
  • Strong guest service, communication, and leadership skills
  • Excellent organizational and multitasking abilities in high-volume settings
  • Basic math and computer skills, including POS system usage
  • ServeSafe Certification preferred but not required
  • Flexible schedule with availability for nights, weekends, and holidays


PHYSICAL REQUIREMENTS

  • Constant standing, walking, bending, reaching, and repetitive movement
  • Ability to lift up to 50 lbs and work in varying temperatures (indoor/outdoor, hot/cold)
  • May work in confined or crowded spaces and operate kitchen/concession equipment
  • Manual dexterity and stamina to perform physical tasks throughout the shift


PERKS & BENEFITS

  • Flexible work hours based on the event schedule
  • Employee discounts on concessions and merchandise
  • Complimentary event tickets for friends and family (event-based availability)
  • Work exciting events including Flint Firebirds games, concerts, and live performances

Overview

We’re looking for a detail-oriented and reliable Custodial Associate to help maintain cleanliness and presentation standards at Dort Financial Center. You’ll play a vital role in ensuring a welcoming, safe, and sanitary environment for guests, players, and staff — both on a daily basis and during event shifts.

KEY RESPONSIBILITIES

DAILY TASKS

  • Clean entrance glass doors at all arena and ticket booth entryways
  • Sweep entrance areas, empty trash/cigarette receptacles as needed
  • Clean and restock restrooms (concourse, locker rooms, security, suites) several times per shift
  • Vacuum and spot-clean carpet in suites and public areas
  • Sweep and mop tile floors throughout the facility
  • Clean glass panels around rink and seating bowl
  • Sanitize elevators, polish doors and walls
  • Clean escalators, stairs, VIP suites, lounges, and locker rooms


WEEKLY TASKS

  • Spray buff and restore tile floor finishes
  • Wash exterior windows on 1st, 2nd, and 3rd floors
  • Dust ledges, partitions, picture frames, stair handrails
  • Inspect stairwells for trash, spills, or hazards


MONTHLY TASKS

  • Deep scrub restroom walls, floors, and tile areas
  • Refinish tile flooring with approved sealants
  • Wash all interior and exterior windows accessible by lift
  • Pressure wash entrances and loading docks
  • Perform heavy-duty stripping of tile floor finishes


EVENT-SPECIFIC DUTIES

  • Restock and maintain restrooms during events
  • Sweep, mop, and spot-clean floors as needed
  • Post-event cleanup of suites, locker rooms, bowl, and concourse
  • Empty trash receptacles and clean seating areas
  • Brush and sanitize seats and mop floors in used zones


QUALIFICATIONS

  • Must be at least 18 years old
  • Must be authorized to work in the U.S.
  • Successful background check required
  • Flexible availability for nights, weekends, and event shifts


EDUCATION & EXPERIENCE

  • High school diploma or GED
  • 6+ months of related custodial or janitorial experience preferred
  • Or equivalent combination of education and experience


SKILLS & REQUIREMENTS

  • Strong communication, time management, and organizational skills
  • Ability to work independently with minimal supervision
  • Comfortable lifting up to 25 lbs and operating cleaning equipment
  • Knowledge of cleaning supplies, chemicals, and floor care methods
  • Professional demeanor, appearance, and work ethic


PERKS & BENEFITS

  • Flexible work hours to fit your schedule
  • Employee discounts on food and merchandise
  • Access to complimentary event tickets (subject to availability)

Overview

The Lead Ice Technician plays a critical role in maintaining the quality and safety of the ice surfaces at Dort Financial Center, home to the Flint Firebirds and host to major concerts, tournaments, and special events. This hands-on position oversees ice operations to ensure compliance with OHL and NCAA standards, while also supporting general facility maintenance and event logistics.

KEY RESPONSIBILITIES

  • Operate and maintain the Zamboni to deliver professional-grade ice resurfacing
  • Perform routine ice care including edging, flooding, painting, and temperature monitoring
  • Oversee and perform preventive maintenance for ice-making equipment and refrigeration systems
  • Troubleshoot and maintain building systems, including HVAC, plumbing, and electrical components
  • Conduct general repairs (e.g., rink glass, boards, flooring, and other facility infrastructure)
  • Support setup and teardown for hockey games, on-ice events, and venue changeovers
  • Operate forklifts, aerial lifts, and other heavy machinery safely and effectively
  • Maintain cleanliness and order in locker rooms, bathrooms, and common areas
  • Collaborate with operations team on event prep, logistics, and facility readiness


QUALIFICATIONS

  • Minimum of 2 years experience in ice rink operations, building maintenance, or arena management
  • 1–2 years of Zamboni operation required
  • Working knowledge of refrigeration systems, HVAC, electrical, and plumbing preferred
  • Valid driver’s license required
  • Must be at least 18 years old and legally authorized to work in the U.S.
  • Must pass a background check


PREFERRED CERTIFICATIONS

  • CIT, IMEO, IMPT, or BAR Certification from U.S. Ice Rink Association or ORFA (preferred but not required)


SKILLS & ABILITIES

  • Excellent problem-solving and mechanical skills
  • Strong attention to detail and commitment to safety
  • Ability to lead by example and work well independently or as part of a team
  • Effective communication and organizational skills
  • Comfortable working in a fast-paced, high-pressure environment


PHYSICAL REQUIREMENTS

  • Ability to lift and carry up to 50 lbs
  • Frequent walking, bending, climbing, and kneeling required
  • Must be able to work in cold environments and on slippery surfaces
  • Ability to work extended hours, including nights, weekends, and holidays


WORK ENVIRONMENT & BENEFITS

  • Exposure to cold temperatures, loud environments, and moving mechanical equipment
  • Flexible work schedule based on event calendar
  • Employee discounts on food, beverages, and merchandise
  • Complimentary tickets to select events (based on availability)


ADDITIONAL INFORMATION

  • CIT Certification (BAR, IMEO, IMPT)
  • ORFA

Overview

Join the front-line team at Dort Financial Center and help guests start their experience off right! As a Parking Attendant, you’ll manage lot access, handle payment transactions, and provide helpful information and customer service to guests arriving for events.

KEY RESPONSIBILITIES

  • Collect parking fees (cash and credit) and issue accurate change and receipts
  • Maintain accurate records and complete daily reconciliation paperwork
  • Direct vehicles safely into, within, and out of the parking lot or garage
  • Set up and manage designated parking areas for events
  • Provide helpful, friendly customer service to guests and answer questions about parking and events
  • Address concerns or complaints professionally and calmly
  • Work extended hours, including nights, weekends, and holidays, based on event schedule
  • Perform additional duties as assigned by parking or operations management


SKILLS & ABILITIES

  • Strong cash-handling experience with ability to make quick, accurate transactions
  • Excellent communication and customer service skills
  • Ability to manage stress and resolve guest concerns calmly and tactfully
  • Basic math skills for accurate reconciliation
  • Adaptability and ability to adjust to changing situations quickly
  • Operate handheld devices, calculators, or office equipment as needed


QUALIFICATIONS

  • Must be at least 18 years of age
  • Must be authorized to work in the United States
  • Must pass a background check
  • High school diploma or GED required
  • Experience with cash handling and customer interaction preferred
  • Ability to work outdoors in all weather conditions
  • Flexible schedule with availability for nights, weekends, and holidays


PERKS & BENEFITS

  • Flexible work hours
  • Employee discounts on concessions and merchandise
  • Complimentary event tickets for friends and family (event-based availability)

Overview

Be part of the guest experience from the very first moment they walk through the doors! As a Ticket Taker at Dort Financial Center, you’ll welcome fans and visitors, validate entry, and help set the tone for a safe and enjoyable experience at Flint Firebirds hockey games, concerts, and live events.

KEY RESPONSIBILITIES

  • Greet all guests with a friendly, professional attitude upon arrival
  • Scan or tear tickets at entry points and verify access credentials
  • Direct guests to the appropriate entrances, sections, or services
  • Monitor and manage the flow of guest traffic at entry doors
  • Provide clear answers to questions regarding seating, venue layout, and amenities
  • Communicate any issues (invalid tickets, guest disputes, safety concerns) to a supervisor or event security
  • Assist with guest flow during entry and exit periods to maintain order
  • Maintain cleanliness and organization of assigned entry area
  • Support other front-of-house event staff as needed


QUALIFICATIONS

  • Must be at least 18 years old
  • Must be authorized to work in the U.S.
  • Must pass a background check
  • High school diploma or GED preferred
  • Prior customer service or event staff experience is a plus
  • Availability for nights, weekends, and holidays is essential


SKILLS & ABILITIES

  • Strong interpersonal and communication skills
  • Comfortable standing, walking, and interacting with the public for extended periods
  • Friendly and calm under pressure in fast-paced, high-traffic environments
  • Ability to work independently and as part of a team
  • Adaptability to changing crowd situations or guest needs


PERKS & BENEFITS

  • Flexible scheduling based on event calendar
  • Employee discounts on food, beverages, and merchandise
  • Complimentary event tickets for family and friends (based on availability)
  • Be part of the excitement at Flint Firebirds hockey games, concerts, and major events

Overview

Join the team that delivers unforgettable guest experiences at Dort Financial Center! As an Usher, you’ll be on the front lines of our live events—welcoming guests, assisting with seating, and helping ensure a safe, organized, and enjoyable environment for all fans attending Flint Firebirds games, concerts, and special events.

KEY RESPONSIBILITIES

  • Greet guests with enthusiasm and professionalism upon entry
  • Check and scan tickets; direct guests to proper sections or seating
  • Assist patrons in locating restrooms, concessions, and other amenities
  • Monitor assigned sections for guest safety, policy compliance, and overall comfort
  • Report safety concerns, emergencies, or disturbances to supervisors or event security immediately
  • Answer questions and resolve minor guest issues courteously and efficiently
  • Support post-event guest flow by directing attendees toward exits
  • Help with basic cleanup, including clearing debris and checking seats for lost items


QUALIFICATIONS

  • Must be at least 18 years of age
  • Must be authorized to work in the U.S.
  • Must pass a background check
  • High school diploma or GED preferred
  • 6+ months of customer service, event staffing, or hospitality experience preferred
  • Availability for nights, weekends, and holidays is essential


SKILLS & ABILITIES

  • Friendly, helpful, and professional attitude
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced, high-energy environment
  • Able to stand, walk, and move around the venue for 8–10 hours
  • Comfortable working both indoors and outdoors in various weather conditions
  • Able to work as part of a team and follow directions from event supervisors


PERKS & BENEFITS

  • Flexible scheduling based on event calendar
  • Employee discounts on food, beverages, and merchandise
  • Complimentary event tickets for family and friends (based on availability)
  • Be part of the action at Flint Firebirds hockey games, live concerts, and more!

Overview

Are you hands-on, mechanically inclined, and enjoy working behind the scenes to make events happen? As a Venue Operations Associate at Dort Financial Center, you’ll play a vital role in ensuring our building runs smoothly and is ready to host hockey games, concerts, and special events.

POSITION OVERVIEW

This role supports the Operations Department with the daily maintenance, setup, and service needs of the facility. You’ll work closely with Operations Leads to complete work orders, assist with event readiness, and perform general building maintenance.

KEY RESPONSIBILITIES

  • Complete assigned work orders in a timely and efficient manner
  • Support daily facility operations and ensure readiness for upcoming events
  • Assist with general building maintenance, repair, and upkeep
  • Perform event setup and tear-down, including furniture and equipment movement
  • Follow all preventive maintenance and energy management programs
  • Operate tools, equipment, and vehicles safely (forklift/snow plow experience is a plus)
  • Identify potential issues and report concerns to management promptly
  • Maintain compliance with all safety policies and procedures
  • Perform other duties as assigned by the Operations Manager


QUALIFICATIONS

  • Must be at least 18 years old
  • Must be authorized to work in the United States
  • Must pass a background check
  • Flexible availability including nights, weekends, and holidays is required


EDUCATION & EXPERIENCE

  • High school diploma or GED required
  • Minimum 1 year of experience in facility operations, maintenance, or general labor
  • Experience in an entertainment, sports, or event venue setting is a plus


SKILLS & ABILITIES

  • Ability to prioritize and manage multiple tasks simultaneously
  • Strong communication skills and teamwork mindset
  • Comfortable lifting up to 50 lbs, standing/walking for long periods, and working in varied environments (indoor/outdoor, hot/cold, crowded/noisy)
  • Basic knowledge of tools, painting, carpentry, and floor work preferred
  • Familiarity with safety procedures and ability to work independently


PHYSICAL DEMANDS

  • Must be physically capable of performing manual labor tasks for extended periods
  • Regularly required to walk, stand, climb, kneel, bend, lift, and operate equipment
  • May be exposed to weather conditions, fumes, noise, and crowded public areas


PERKS & BENEFITS

  • Flexible scheduling based on event needs
  • Employee discounts on concessions and merchandise
  • Complimentary tickets to select events for friends and family
  • Opportunity to work exciting live events, including Flint Firebirds games and concerts


Expected hours: 20 – 35 hours per week, Event Based, Nights & Weekends

Overview

The Zamboni Driver plays a critical role in maintaining professional-grade ice conditions that meet Ontario Hockey League (OHL) standards. This position is ideal for candidates with experience in ice rink operations, mechanical systems, and facility maintenance. If you take pride in your work and enjoy being behind the scenes of high-energy events, we’d love to have you on our team.

KEY RESPONSIBILITIES

  • Ice Maintenance: Operate the Zamboni to resurface the ice, conduct edging, flooding, and painting to maintain peak conditions.
  • Equipment Care: Perform daily and monthly maintenance on the Zamboni and other ice-related equipment.
  • Safety Compliance: Follow all safety procedures and protocols while operating machinery and maintaining the ice surface.
  • Facility Support: Assist with general building upkeep including snow removal, trash management, lawn care, and event setup/teardown.
  • Log Keeping: Maintain accurate records of maintenance schedules, repairs, and resurfacing logs.
  • Team Collaboration: Work closely with the operations and maintenance team to ensure timely task completion and event readiness.
  • Additional Duties: Support other operational areas of the facility as assigned.


QUALIFICATIONS & SKILLS

  • Education: High school diploma or GED required
  • Experience: Minimum 1–2 years operating a Zamboni or managing ice rink maintenance preferred
  • Technical Skills: Understanding of ice resurfacing techniques, refrigeration systems, and basic mechanical/electrical equipment
  • Licensing: Valid driver’s license required; CIT (Certified Ice Technician) certification preferred
  • Physical Requirements: Ability to lift up to 50 lbs., work on your feet for long periods, and perform duties in cold environments and during physically demanding conditions
  • Availability: Must be available to work flexible hours, including nights, weekends, and holidays


WORK ENVIRONMENT & BENEFITS

  • Environment: Work is performed in cold conditions around ice rinks and mechanical equipment, with exposure to moving machinery, airborne particles, and slippery surfaces


PERKS & BENEFITS

  • Flexible scheduling based on event calendar
  • Employee discounts on concessions and merchandise
  • Complimentary event tickets for friends and family (based on availability)
  • Work behind the scenes at Flint Firebirds games, concerts, and other major events


ADDITIONAL INFORMATION

  • CIT Preferred